Legal
Privacy Policy
Short version: this website stores nothing about you. Here is the long version.
Who we are
This website is operated by Luwak Technologies Private Limited (CIN U72200PN2020PTC191275), registered at S.No. 40/1/1, Warje Malwadi, Laxmi Nagar, near Megha Heights, Pune, Maharashtra 411058, India. We are the data controller for anything described on this page. You can reach us at connect@luwaktech.com.
What this site collects
Nothing, directly. The site is static. It has no database, no user accounts, no tracking pixels and no analytics scripts, and it sets no cookies of its own.
The two forms on the homepage (the lead-engine audit and the contact composer) do not send anything to us when you fill them in. They only assemble a message in your browser. The message leaves your device only when you choose to open it in WhatsApp or your email app, and then it is handled by that service, not by this website.
What third parties see
- Hosting. The site is served by Firebase Hosting, a Google service. Like any web server, it records request logs (IP address, time, page requested, browser type) for security and operations. Google retains these for a limited period under its own policy. We do not export or analyse them.
- Fonts. Pages load the Nunito Sans typeface from Google Fonts. Your browser requests the font files from Google, which receives your IP address as part of that request.
- WhatsApp and email. If you send us a message, it is transmitted by WhatsApp (Meta Platforms) or by your email provider under their terms, not ours.
- Outbound links. Product pages such as Crypto Xchange, pdfly and partner sites have their own privacy practices. This policy ends at the link.
What we do with your enquiry
When you contact us, we receive what you chose to send: typically your name, company, website and the message itself. We use it to reply to you and, if you become a client, to deliver the work. We keep business correspondence for as long as the relationship and our legal obligations require. We do not sell it, add you to a mailing list without asking, or share it with anyone outside the people working on your enquiry.
Your rights
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Email connect@luwaktech.com and we will respond within one business day. We handle personal data in line with India's Digital Personal Data Protection Act, 2023, and extend the same rights to visitors from the European Union, the United Kingdom and the Gulf.
Children
This site is for businesses. We do not knowingly collect information from anyone under 18.
Changes
If we add analytics or any other data collection to this site, we will update this page first and change the effective date above. We will not add tracking cookies without a consent notice.